Easy language

Information for guests with disabilities at the hotel Mellingburger Schleuse.

Medium close-up portrait of joyful young Caucasian girl with Down syndrome wearing casual yellow cardigan looking at something and smiling

Welcome to the hotel Mellingburger Schleuse.

We welcome all guests.
And we want every guest to feel comfortable.
That’s why we want to know what you need:

  • So that you are well with us.
  • So that we can help you.

This text is in plain language.

Plain language is important for people with intellectual disabilities.
It makes it easier for them to read the text.
Other people can also read plain language better.
For example, people who don’t speak much German.

It's in the text:

Comic drawing of a hotel exterior, into which a person with suitcases is entering.

Info about the hotel Mellingburger Schleuse.

There are many rooms for guests in our hotel .
You can rent a room.
In the hotel this is called booking a room.
But we have many more rooms for guests.
If you want to take a break, you will always find a nice place in the hotel.

Comic drawing of a waiter in a dining room

This is available at the hotel Mellingburger Schleuse:

  • A restaurant. You can have something to eat there.
  • There are cozy sofas and a fireplace in the entrance hall.
    You can have a drink there.
    You can also eat cake there in the afternoon.
  • A sauna and a swimming pool.

Information about obstacles in the hotel Mellingburger Schleuse.

Comic drawing of four persons

All guests have questions.

For example, questions about our rooms.
Or questions about the food.
Guests with disabilities often have questions about obstacles in the hotel.

Comic drawing of a person in a wheelchair who can go up stairs thanks to a ramp.

Many things can be an obstacle.

For example:
Stairs are an obstacle for a guest in a wheelchair.
He needs an elevator so that he can move around easily.

Another word for obstacle is barrier.
If the hotel is without obstacles, it is called barrier-free.

Comic drawing of an open elevator door

Are there any obstacles at the hotel Mellingburger Schleuse?

Our hotel is a beautiful house.
But the house is also very old.
That’s why the hotel has few obstacles.

For example:
There are no steps at the entrance to the hotel.
All guests can enter the hotel using this.
However, our hotel does not have an elevator. There are rooms on the first floor. These can be reached without stairs.

Comic drawing of a woman with a speech bubble

Do you have any questions about obstacles in the hotel?

Guests with disabilities are different.
That’s why they need different information about the hotel.
Or about the rooms.
We want every guest to have good information.

Comic drawing of a telephone with buttons

Just give us a call.

Then we will find out together whether you can live well with us.
And what we can do for you.
We will listen to you.
And we will be happy to advise you.

Tips: There is one near the hotel.

Comic drawing of an information board with a stylized city map
Comic drawing of three people walking along a path

The hotel Mellingburger Schleuse is located on the outskirts of Hamburg.

You can do many things on the outskirts of the city.
And there are many beautiful places to visit.

For example:

  • You can go to the theater.
    Or to the opera.
  • You can go shopping.
    There are many stores.
  • You can go for a walk along the Alster .
    The Alster is a large lake in Hamburg.
  • You can visit exhibitions
    in the museum.
Comic drawing of a bus stop

This will take you to places in the city center:

You can travel by bus and train.
This stop is near the hotel:

  • Poppenbüttel S-Bahn station: This is the S1 line.
    The station is accessible for many people with disabilities.
Comic drawing bus and train

Bus and train tickets:

You can buy your bus and train ticket at the stops or in the app.

Picture of two double decker buses

City tour in Hamburg.

You can see a lot of Hamburg on a city tour.
You travel through the city on a bus.
You see many beautiful places.
For example, beautiful houses or the harbor.
A guide tells stories about the places.
There are special buses for the city tours .
The buses are large and red.

Important:
You have to pay extra for the city tour.
The buses are not barrier-free for everyone.

Comic drawing of a person in a wheelchair who can go up stairs thanks to a ramp.

Information on barrier-free places

There are many places in Hamburg without barriers.
But sometimes there is a barrier.
Maybe there are steps in a museum.
Maybe there is no sign language in a theater.
Maybe there is no Braille at an exhibition.

Comic drawing of a woman with a speech bubble

Do you have questions about a specific location?

Then call them.
If you need a telephone number, you are welcome to ask at our reception.

Symbol picture internet

More information on the Internet.

Website: Experience Hamburg barrier-free.
https://www.hamburg-tourism.de/barrierefrei/
On the website
you will find information about various places in Hamburg.
And information for people with various disabilities.

Website: Hamburg is so beautiful.
https://tfa.lhhh.de/so-schoen-ist-hamburg/
On the website you will find information about various places in Hamburg.
All information is in plain language.

Info about the text:

The text is from: Hotel Baseler Hof,
Internet: www.baselerhof.de

Project Tourism for All in Hamburg,
Internet: tfa.lhhh.de

The translation into plain language is by: Office for Easy Language Hamburg,
Internet: ls.lhhh.de

The images are from: Graphics for Easy Language:
© Lebenshilfe für Menschen mit geistiger Behinderung Bremen e. V.,
Illustrator Stefan Albers, Atelier Fleetinsel, 2013

Foto und Logo Hotel Baseler Hof: Baseler Hof GbmH & Co. KG
Foto Doppeldeckerbus: Wikimedia Commons / GeorgHH

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