Easy language

Information for guests with disabilities at the hotel Mellingburger Schleuse.

Welcome to the hotel Mellingburger Schleuse.

We welcome all guests.
And we want every guest to feel comfortable.
That’s why we want to know what you need:

  • So that you are well with us.
  • So that we can help you.

This text is in plain language.

Plain language is important for people with intellectual disabilities.
It makes it easier for them to read the text.
Other people can also read plain language better.
For example, people who don’t speak much German.

It's in the text:

Comiczeichnung eines Hotels von außen, in das eine Person mit Koffern hineingeht

Info about the hotel Mellingburger Schleuse.

There are many rooms for guests in our hotel .
You can rent a room.
In the hotel this is called booking a room.
But we have many more rooms for guests.
If you want to take a break, you will always find a nice place in the hotel.

Comiczeichnung eines Kellners in einem Speisesaal

This is available at the hotel Mellingburger Schleuse:

  • A restaurant. You can have something to eat there.
  • There are cozy sofas and a fireplace in the entrance hall.
    You can have a drink there.
    You can also eat cake there in the afternoon.
  • A sauna and a swimming pool.

Information about obstacles in the hotel Mellingburger Schleuse.

Comiczeichnung von vier Personen

All guests have questions.

For example, questions about our rooms.
Or questions about the food.
Guests with disabilities often have questions about obstacles in the hotel.

Comiczeichnung einer Person im Rollstuhl, die dank einer Rampe eine Treppe hinauf fahren kann

Many things can be an obstacle.

For example:
Stairs are an obstacle for a guest in a wheelchair.
He needs an elevator so that he can move around easily.

Another word for obstacle is barrier.
If the hotel is without obstacles, it is called barrier-free.

Comiczeichnung einer geöffneten Aufzugtür

Are there any obstacles at the hotel Mellingburger Schleuse?

Our hotel is a beautiful house.
But the house is also very old.
That’s why the hotel has few obstacles.

For example:
There are no steps at the entrance to the hotel.
All guests can enter the hotel using this.
However, our hotel does not have an elevator. There are rooms on the first floor. These can be reached without stairs.

Comiczeichnung einer Frau mit Sprechblase

Do you have any questions about obstacles in the hotel?

Guests with disabilities are different.
That’s why they need different information about the hotel.
Or about the rooms.
We want every guest to have good information.

Comiczeichnung eines Telefons mit Tasten

Just give us a call.

Then we will find out together whether you can live well with us.
And what we can do for you.
We will listen to you.
And we will be happy to advise you.

Tips: There is one near the hotel.

Comiczeichnung einer Informationstafel mit einem stilisierten Stadtplan
Comiczeichnung von drei Personen, die auf einem Weg spazieren

The hotel Mellingburger Schleuse is located on the outskirts of Hamburg.

You can do many things on the outskirts of the city.
And there are many beautiful places to visit.

For example:

  • You can go to the theater.
    Or to the opera.
  • You can go shopping.
    There are many stores.
  • You can go for a walk along the Alster .
    The Alster is a large lake in Hamburg.
  • You can visit exhibitions
    in the museum.
Comiczeichnung einer Bushaltestelle

This will take you to places in the city center:

You can walk.
You can travel by bus and train.
This stop is very close to the hotel:

  • U-Bahn Stephansplatz: The line runs here : U1
    The stop is barrier-free for many people with disabilities.

These stops are also nearby:

  • U-Bahn Gänsemarkt: The line runs here : U2
  • S-Bahn Dammtor: The following lines run here : S2 and S5
Comiczeichnung von einem Bus und einer Bahn

Bus and train tickets:

If you are staying at the hotel Baseler Hof, you will receive a ticket from us.
You can use it to travel by bus and train in Hamburg.
You do not have to pay extra for this.

Zwei rote Doppeldeckerbusse

City tour in Hamburg.

You can see a lot of Hamburg on a city tour.
You travel through the city on a bus.
You see many beautiful places.
For example, beautiful houses or the harbor.
A guide tells stories about the places.
There are special buses for the city tours .
The buses are large and red.

Important:
You have to pay extra for the city tour.
The buses are not barrier-free for everyone.

Comiczeichnung einer Person im Rollstuhl, die dank einer Rampe eine Treppe hinauf fahren kann

Information on barrier-free places

There are many places in Hamburg without barriers.
But sometimes there is a barrier.
Maybe there are steps in a museum.
Maybe there is no sign language in a theater.
Maybe there is no Braille at an exhibition.

Comiczeichnung einer Frau mit Sprechblase

Do you have questions about a specific location?

Then call them.
If you need a telephone number, you are welcome to ask at our reception.

Symbolbild Internet

More information on the Internet.

Website: Experience Hamburg barrier-free.
https://www.hamburg-tourism.de/barrierefrei/
On the website
you will find information about various places in Hamburg.
And information for people with various disabilities.

Website: Hamburg is so beautiful.
https://tfa.lhhh.de/so-schoen-ist-hamburg/
On the website you will find information about various places in Hamburg.
All information is in plain language.

Info about the text:

The text is from: Hotel Baseler Hof,
Internet: www.baselerhof.de

Project Tourism for All in Hamburg,
Internet: tfa.lhhh.de

Download HERE

The translation into plain language is by: Office for Easy Language Hamburg,
Internet: ls.lhhh.de

The text has been checked: By participants at Campus Uhlenhorst

The images are from: Graphics for Easy Language:
© Lebenshilfe für Menschen mit geistiger Behinderung Bremen e. V.,
Illustrator Stefan Albers, Atelier Fleetinsel, 2013

Photo and logo Hotel Baseler Hof: Hotel Baseler Hof
Photo double-decker bus: Wikimedia Commons / GeorgHH

iphone in der Hand einer Frau, darauf ist das Anmeldeformular eines Newsletters abgebildet

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