FAQ
Good to know
Where can I park?
We have sufficient free parking spaces available at the house.
When can I check in?
Until when can I check out?
What are the breakfast times?
Breakfast is served at the hotel Mellingburger Schleuse from Monday to Friday from 7:00 to 10:00. At weekends and on public holidays from 7:00 am to 10:30 am.
How much does breakfast cost at the hotel Mellingburger Schleuse?
Breakfast costs 19.50 euros per person. The breakfast price for children up to and including 12 years is 9.00 euros. Children under 6 years have breakfast free of charge.
How long is reception open at the hotel Mellingburger Schleuse?
The reception at Kleinhuis Hotel Mellingburger Schleuse is open between 6:45 am and 11:15 pm. At night, you can call our sister hotel, Baseler Hof, for assistance.
Does the hotel have a charging station for my electric car?
Our hotel has charging stations for electric cars with a type 2 plug. Please enquire at reception.
Can I easily reach the hotel by public transportation?
The nearest train station (S-Bahn Poppenbüttel) is 2.0 km away. The S1 to the main station takes 30 minutes. You can either walk to the station, take the bus or drive and use the P&R parking lot.
Are pets allowed in the hotel?
Dogs are welcome at Hotel Mellingburger Schleuse. We charge 19.50 euros per night. Please register your four-legged companion when you make your booking.
Is a tourist tax payable for my overnight stay?
The culture and tourism tax is not yet included in our room rates. This has been payable in Hamburg since 2023 for all overnight stays (private or business) and will be charged according to local rates on departure.
Can I purchase a voucher from the hotel Mellingburger Schleuse?
You can purchase vouchers via our Kleinhuis voucher store.
Is there WLAN in the hotel Mellingburger Schleuse?
WLAN is available throughout the house.
Does the Kleinhuis Hotel Mellingburger Schleuse have suitable rooms for allergy sufferers?
We have allergy-friendly rooms without carpeting and can also provide allergy-friendly bedding if required.
Is it possible to bring dogs?
You are welcome to bring your dog with you. We charge 19.50 per pet and night. We would be pleased to receive information in advance so that we can prepare a suitable room for you.
Is there WLAN in the rooms?
WLAN is available in the rooms.
Are there baby cribs?
Baby cribs are available. If you need one, please let us know before your arrival.
Do all rooms have a safe?
Yes, there is a safe in all rooms.
Do all rooms at Hotel Mellingburger Schleuse have a minibar?
A selection of drinks and snacks is available in a small minibar in the lobby by the fireplace. We are happy to set up a minibar in your room to cool your drinks.
Does the hotel Mellingburger Schleuse have rooms with a bathtub?
The hotel rooms have showers.
Are there any packages that I can book at the Kleinhuis Hotel Mellingburger Schleuse?
Yes, we have put together (seasonal) packages for you.
Is there air conditioning in the rooms?
There is no air conditioning in the rooms. For particularly hot North German days, we will be happy to put a fan in your room.
Are there smoking rooms?
The Kleinhuis Hotel Mellingburger Schleuse only has non-smoking rooms.
I have forgotten something in my room - what is the best way to contact the hotel?
The best thing to do is to contact us and send an e-mail to info@mellingburgerschleuse.de. Please include the number of the room in which you stayed with us.
How many meeting rooms are there?
Our hotel has 5 seminar and meeting rooms, ranging in size from 35 to 260 square meters and offering space for up to 120 people. All rooms are equipped with WLAN and modern technical equipment.
How many people can I host an event at Kleinhuis Hotel Mellingburger Schleuse?
Our largest room offers space for 200 people. Contact us and let us make you an individual offer.
Can I also celebrate my wedding at Mellingburger Schleuse?
You can celebrate your dream wedding in our Alster I and II function rooms. Our Alsterwiese is ideal for free weddings directly on the banks of the Alster.
When is the restaurant open?
The restaurant is open Monday to Saturday from 17:00 to 22:30.
Can I have lunch at the Kleinhuis Hotel Mellingburger Schleuse?
Yes, you can choose from our lunch menu on Mondays and Tuesdays. Wednesdays to Fridays our Schleusenbude in the courtyard opens at 12 noon and our restaurant is also open for lunch at weekends.
Is there a pool at the hotel Mellingburger Schleuse?
There is a swimming pool at the Kleinhuis Hotel Mellingburger Schleuse. This is available to you outside the swimming courses that take place there, daily between 7:00 and 22:00. You can find out the current course times at reception.
When is the sauna open?
The sauna is available to our guests daily from 3 p.m. until 10 p.m.
What are the opening hours of the fitness area?
The fitness area in the basement is run by TSV Sasel and is open Monday to Friday from 8:00 to 22:00. On Saturdays and Sundays, our guests can work out there between 10:00 and 17:30.
Is there an extra charge for using the sauna?
Use of the sauna is included for our hotel guests and costs no additional fee.
